As a company, our ultimate goal is your total satisfaction.

Since 1998 The Spot has greatly valued the opinions of our guests. We’re committed to improving our products and service. Your comments allow us to learn what you expect, what we are doing right or how we can improve. Most problems can be solved immediately, if you inform any manager of your problem. We prefer to know, while we can fix it.

We encourage feedback from our guests. Managers are available during normal business hours as well as comment cards. You are also free to e-mail Dennis Byrd directly at dbyrd@thespotgalveston.com

Thank you for your feedback, we will make every effort to improve our service and guarantee your total satisfaction.